The Premier Chartered Physiotherapy & Sports Injuries Practice in South Dublin
Modern, purpose built treatment rooms and dedicated customer parking
Established since 2004
Open 6 Days a week: Mon to Fri 8am - 8pm & Sat 10am to 1pm
+353 1 2137000 info@totalphysio.ie31 Sandyford Office Park

Frequently Asked Questions

We have answered some of the typical questions people have here but if you are still unsure - please call us on 01 2137000 and talk to us! 

Who benefits from Physiotherapy?

Treatment helps all patients of all ages to relieve pain and improve movement, allowing the body to function in a pain free and efficient manner. We aim to restore normal posture and alignment and to help you achieve a speedy recovery and prevent reoccurrence of your symptoms.

Is there a waiting list for treatment?

No. Our aim is to offer you an appointment within 1 working day of your call. Sometimes same-day appointments are available. The best time to call us is before 9am if you wish to have a same-day appointment.

Quicker diagnosis leads to quicker recovery, so we are committed to finding you an appointment asap. We operate a waiting list for urgent cases when the clinic is busy, so please let us know what number is best to call you on if an appointment comes up at short notice.

Will I be treated during my first physiotherapy consultation?

Yes. Our focus is on reducing your pain or discomfort as soon as possible.

Is Physiotherapy treatment appropriate for back and neck problems?

Yes. Chartered Physiotherapists are qualified to treat all spinal problems, whether using manipulations, mobilisation or massage. In fact a large percentage of our workload consists of neck and back problems.

What should I wear for treatment?

Dress comfortably in loose fitting clothes. The physiotherapist will need to see the affected body part. If your lower limb is the injured area, we will supply shorts, or you can bring your own pair to wear. For spinal pain it will be necessary to remove your top so we can check your posture and alignment as well as providing that all important hands-on treatment.

How long does a physiotherapy treatment take?

Treatment sessions last approx. 30 minutes.

Do I need a GP referral?

GP referrals are not necessary to have physiotherapy. Bring in a copy of a referral letter or any X-Ray, MRI reports that you have so we can keep a copy in your chart for reference. If on assessment we deem your condition requires medical attention we will refer you on to an appropriate physician.

What can I expect when I receive treatment?

Via a thorough assessment, we aim to provide each patient with a diagnosis of their condition, an individual treatment plan with approximate duration and likely prognosis. We will discuss every stage with you and reassess at each treatment. The treatment effects will be monitored and adjusted if necessary to ensure that agreed and realistic outcomes can be achieved.

Do you know how many treatments I will need?

Each patient and each condition is different. Based on your assessment your Physiotherapist will discuss the expected number of treatments and how you can expect your symptoms to resolve. We will fully explain all options to you as progress is made, as this is a team effort. You will be reassessed on each visit to check your progress.

Will I be expected to do anything in between treatments?

Yes. We will always give advice on the management of conditions and appropriate exercises to do in between treatments to optimise the recovery process. Specific exercise sheets will be given for you to take home to remind you of your exercises and of the “Do's and Don’ts” discussed during the session.

How do I pay you?

Payment must be made after each consultation. Receipts may be given either after each treatment session, or when your course of treatment is complete. Please note that in Total Physio we accept cash, cheque or credit card for your convenience.

I have Private Medical Insurance - am I covered to attend Total Physio?

Yes of course. We are recognised by all the major insurance companies, VHI, Laya healthcare, GloHealth and Aviva. Just check your own policy for its terms and conditions. We will provide receipts for all your treatment sessions. Whatever you cannot claim back from your health insurance provider can be claimed back on the Med 1 Form available on the Revenue Online website: Med 1 Form

Why would I need to see a Physiotherapist if I can self diagnose using the Internet?

Be very careful what you read on the web. Many of the medical sites that are prominently displayed are unregulated and inaccurate. You may find conditions with similar symptoms to your own, but an experienced clinician will be able to spot the red- flags or symptoms that need to be further investigated.

When should I come for Physiotherapy?

  • If you have suffered a sudden injury that leads to swelling, dysfunction and significant pain
  • If you have a gradual niggling ache that gets worse with exercise
  • If you have a niggling ache that eases as you exercise, only to come back once you have stopped your activity, or the next morning
  • If your pain has lasted longer than 1 week
  • If you have pain that restricts your normal activities of daily living
  • If you have pain that wakes you up from your sleep every night
  • If you have pain that is getting worse, causing numbness or pins and needles or limb weakness